by Felicity | Dec 1, 2011 | General, Marketing
eBay weren’t the first to thing of doing this, but when you see such a big name getting involved, it’s time to take notice. Is this the future of retail? Who can say. But anyone who owns a real world retail store is probably very familiar with customers...
by Felicity | Nov 26, 2011 | General
Is it okay if I share with you the ONE formula that appears everywhere, again and again… and if you keep it in your back pocket every time you assemble a sales letter, create a blog post, make a product, send an email, and even deal with everyday relationships,...
by Felicity | Oct 9, 2011 | General
via mashable.com How cool is this? Mind you, I can’t help wondering how you would calculate your return on investment….
by Felicity | Sep 27, 2011 | General
Call for small business women to speak out September 27, 2011 – 12:56PM –> The more than 700,000 women who run small businesses in Australia are being called to speak out in a national online research project. The Women in Business Poll, to be launched...
by Felicity | Aug 29, 2011 | General
I want to talk to you today about a tool that you can use to greatly increase your personal productivity. It’s a free online tool called Remember the Milk. It’s also available on the iphone, ipad and numerous other phones and devices and it’s one of the better...
by Felicity | Aug 22, 2011 | General
Customer engagement is not a passing fad. This one actually seems to be changing and expanding at the same time. The new term that is gaining a foothold is “customer experience,” which is more encompassing than engagement. Forrester Research describes it...